International Shipping
Once an international shipping order is placed, the parcel would be dispatched in 2-3 working days. The actual time to deliver depends on the courier company and that may vary from 10-20 working days. Please note that all import duties, customs, VAT and any other local sales taxes levied by the country we are shipping to will be borne by the customer. Payment of these might be required to release your order from customs on arrival.
Domestic Shipping
For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to courier company/post office norms.
Delivery Timeline
VIONEXTAA LIFESTYLE PRIVATE LIMITED is not liable for any delay in delivery by the courier company/postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on the contact information provided on our contact page.
Shipping Charges
Domestic Orders:
- Free standard shipping on orders over ₹999
- Flat ₹99 shipping fee for orders below ₹999
- Delivery within 5-7 business days to most locations
- Express delivery available (2-3 business days) with additional charges
International Orders:
- Shipping costs calculated at checkout based on destination and weight
- Delivery typically within 14-21 business days
- Customs duties and import taxes are buyer's responsibility
- We ship to over 50 countries worldwide
Delivery Partners
We work with trusted courier partners including:
- Delhivery - For domestic shipments
- Blue Dart - For express domestic delivery
- India Post - For speed post services
- International Couriers - For international shipments
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your shipment anytime using our order tracking page.
For any shipping-related queries or concerns, please reach out to our customer service team through our contact page.
Important Notes
- Delivery times may vary for remote locations (additional 1-2 days)
- International deliveries subject to customs clearance timelines
- We are not responsible for delays caused by courier companies or postal authorities
- Ensure accurate delivery address is provided to avoid delivery issues
- Customs duties and import taxes for international orders are not included in product/shipping prices
Need Help?
Contact our customer service team for shipping assistance.
Available: Monday - Friday (9:00 AM - 6:00 PM IST)
Contact Us